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Privacy Policy

1. General provisions

1.1. This Privacy Policy governs the principles of the collection, processing and storage of personal data. Personal data is collected and stored by the controller of personal data, Dagö Berry OÜ (hereinafter data controller).

1.2. For the purposes of this Privacy Policy, a data subject is a customer or other natural person whose personal data is processed by the data controller.

1.3. For the purposes of this Privacy Policy, a customer is anyone who purchases goods or services from the data controller’s website.

1.4. The data controller follows the principles of data processing provided by legislation and processes personal data in accordance with legislation, in a fair and secure manner. The data controller is able to confirm that personal data have been processed in accordance with the legislation.

2. Collection, processing and storage of personal data

2.1. The personal data collected, processed and stored by the data controller are collected electronically, mainly via the website and e-mail.

2.2. By sharing his/her personal data, the data subject grants the data controller the right to collect, organise, use and manage the personal data that the data subject shares directly or indirectly with the data controller when purchasing goods or services on the website for the purposes defined in the privacy policy.

2.3. The data subject is responsible for ensuring that the data provided by him or her is accurate, correct and complete. Knowingly submitting false information is considered a violation of our privacy policy. The data subject is obliged to immediately notify the data processor of any changes in the submitted data.

2.4. The data processor shall not be liable for any damage caused to the data subject or third parties caused by the submission of false data by the data subject.

3. Processing of customers’ personal data

3.1. The data processor may process the following personal data of the data subject:

3.1.1. First and last name;
3.1.2. Date of birth;
3.1.3. Phone number;
3.1.4. E-mail address;
3.1.5. Delivery address;
3.1.6. Current account number;
3.1.7. Payment card details;
3.1.8. cost of goods and services and data related to payments (purchase history);
3.1.9. customer support information

3.2. In addition to the above, the data processor has the right to collect data about the customer that is available in public registers.

3.3. The legal basis for the processing of personal data is § 6 (1) sections (a), (b), (c) and (f) of the General Data Protection Regulation:

a) the data subject has consented to the processing of his or her personal data for one or more specific purposes;
b) the processing of personal data is necessary for the performance of a contract concluded with the data subject or in order to take pre-contractual measures at the request of the data subject;
c) the processing of personal data is necessary for the performance of a legal obligation of the data controller;
f) the processing of personal data is necessary for the legitimate interest of the data controller or of a third party unless such interest is outweighed by the interests or fundamental rights and freedoms of the data subject for which personal data must be protected, in particular where the data subject is a minor.

3.4. Processing of personal data according to the purpose of the processing:

3.4.1. Purpose of processing – security and safety​
Maximum period of storage of personal data – in accordance with the terms specified by law.

3.4.2. Purpose of processing – order processing​
Maximum period of storage of personal data – 7 years

3.4.3. Purpose of processing – ensuring the operation of e-store services​
Maximum period of storage of personal data – 7 years

3.4.4. Purpose of processing – customer management​
Maximum period of storage of personal data – 7 years

3.4.5. Purpose of processing – financial activities, accounting​
Maximum period of storage of personal data – according to the terms specified by law

3.4.6. Purpose of processing – marketing​
Maximum period of storage of personal data – 7 years

3.5. The data controller has the right to share the personal data of customers with third parties, such as authorised data processors, accountants, transport and courier companies, companies providing transfer services. The data controller is responsible for the processing of personal data. The data controller forwards the personal data necessary for making payments to the authorised processor, Maksekeskus AS (MakeCommerce™)

3.6. When processing and storing personal data of the data subject, the data controller shall implement organisational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure and any other unlawful processing

3.7. The data controller shall store the data of the data subjects depending on the purpose of the processing, but for no longer than 7 years.

4. Rights of the data subject

4.1. The data subject has the right to access and inspect his or her personal data.

4.2. The data subject has the right to receive information about the processing of his or her personal data.

4.3. The data subject has the right to supplement or correct inaccurate data.

4.4. If the data processor processes the personal data of the data subject based on the data subject’s consent, the data subject has the right to withdraw the consent at any time.

4.5. To exercise their rights, the data subject can contact the e-store customer support at info@dagoberry.ee.

4.6. In order to protect his or her rights, the data subject has the right to submit a complaint to the Data Protection Inspectorate.

5. Final provisions

5.1. These data protection conditions have been drawn up in accordance with Regulation (EU) No 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, which replaces the Directive 95/46/EC, and in accordance with the legislation of the Republic of Estonia and the European Union.

5.2. The data processor has the right to change the data protection conditions in part or in full by notifying the data subjects of the changes via the website https://dagoberry.ee.